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Showing posts with label charges. Show all posts
Showing posts with label charges. Show all posts

Wednesday, June 10, 2009

Rip Off Britain

Selftrade, the online stockbroker, has added its name to the financial services industry hall of shame for ripping customers off.

As from 1 July this year, it will charge its hapless customers an annual management fee of £40. They are taking advantage of the fact that their rules mean in order to transfer stocks some customers could be charged as much as £100, ie their customers are locked in and ripe for being ripped off.

My advice to its customers is to sell your shares before 1 July, and look for a better deal before buying back into the market (if this is financially feasible without losing more than the £40 charge).

Don't let Selftrade get away with it.

Thursday, June 4, 2009

Banks Mislead Customers

As I have noted before on this site, Britain's financial services industry has treated (and continues to treat) its customers with absolute contempt.

The reputation of the financial services industry continues to plummet; endowment mi-selling, PPI, excess bank and credit chargres, high risk lending to the vulnerable, excess bonuses etc have all been nails in the coffin of its reputation.

Founded on the twin pillars of greed and arrogance the financial services industry, despite almost being destroyed by the current self inflicted recession, continues to fleece its hapless customers.

An inquiry by the Banking Code Standards Board (BCSB) noted that over 50% of bank and building society staff were feeding customers misleading information about when funds would be available for withdrawal, and when interest would start to be earned on cheques.

In other words, customers are being lied to.

When will the financial services industry be held accountable for its appalling behaviour and treatment of its customers?

Never, as long as the FSA has anything to do with it!

Thursday, May 14, 2009

Online Check In Charge

I see that Ryanair is introducing a £5 online check in charge.

All very well, except that for all flights booked past 20 May all check ins must be via the net.

A nice little earner by anyone's measure!

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